YNI BOUTIQUE
Return Policy
All sales are final. We do not offer returns or refunds. Unworn dresses can be exchanged within 7 days and are subject to a 20% re-stocking fee. Re-orders are not available. Each gown is sold as-is and has been inspected to ensure that it is in great condition. We encourage you to book an appointment, try on the gown and thoroughly check the dress before completing your purchase. By completing your purchase, you confirm that you are happy with the gown’s condition at the time of sale.
Thank you for shopping with us and for understanding our final sale policy.
Rental Terms & Conditions
Rental Agreement
By renting a gown from YNI Boutique, you agree to the following terms and conditions. The rental fee, deposit, and return policy must be reviewed and signed prior to pickup.
Responsibility
By renting a gown from YNI Boutique, you agree to handle the rental item with care. Any significant damage, stains, tears, or loss may incur repair or replacement charges.
Availability
Dresses are reserved on a first-come, first-serve basis.
Rental Period
Standard rental period is 4 days (unless otherwise stated).
Extensions must be approved in advance and may incur additional charges.
Late returns will be charged $50 per day unless otherwise agreed.
Security Deposit
A refundable security deposit equal to the full retail value of the dress is required at the time of booking. The deposit (minus the rental cost) will be returned after the gown is inspected for damage, stains, or alterations.
Any repair or cleaning costs exceeding normal wear, or any other charges incurred may be deducted from the deposit.
Care & Responsibility
Dresses must be handled with care and not altered, cut, or permanently adjusted.
Do not use pins, tape, glue, or safety pins that may damage fabric.
Avoid strong perfume, self-tanner, or makeup that may transfer onto the garment.
Damage, Loss, or Non-Return
If the gown is damaged beyond repair, lost, or not returned, the client is responsible for the full retail replacement value of the item. Minor repairs will be assessed fairly by our staff.
Cancellations & Refunds
Cancellations made within 7 days before the rental date are eligible for a 50% refund on the rental fee. Cancellations on the day of pickup are non-refundable. No refund or credit will be issued if you pickup the item and decide not to wear it.
Rental fees for custom fittings are non-refundable once the fitting has occurred.
Fittings & Alterations
Minor fitting adjustments can be arranged at the boutique prior to the event date.
Any alteration requests must be approved and completed by our designated tailor to maintain garment integrity.
Cleaning
Professional cleaning is included in the rental fee unless stated otherwise. Please do not attempt to clean or spot-treat the dress yourself.
Agreement Confirmation
By confirming your purchase, you acknowledge that you have read and understood all terms and conditions above and agree to abide by them.